I was so leery to have a tax settlement company help me with my tax problem but after calling ITS, I felt I could trust them immediately. They took me through an interview and really listened to my situation and how I got into such trouble. The attorney that was taking care of me had my missing returns filed right away and went to work on pleading my case to the IRS. Whenever I had a concern, he could always answer my questions in a way that I could understand. ITS has lifted a huge weight off my shoulders and much faster than I expected, I am so glad that I hired them.